![]() ![]() If your issue is not listed there, you can select the “the topic is not listed” option. Now you will be asked a more specific issue that you are having. Now select the specific iPhone problem you are having, like the battery, back-up, Apple ID, or Wi-Fi problems. Or if you are having a problem with your Apple ID, click Apple ID. For instance, if you are having problems with your iPhone, click iPhone. You can also directly access this page by clicking the .ĥ. It may also be “Tell us how we can help”. Please note that live chat is available, although it may not be available in all countries.Ĥ. ![]() See also: Critical Security Warning! Your Mac is Infected…FixĪpple’s support team can answer any questions that you have about Apple products, hardware (iPhone, iPad, etc), software (iOS, macOS, FaceTime, Pages, etc) and services ( iCloud, Apple Music, iMessage, etc.). I think that the quickest and most convenient way to get answers to your support questions is to chat with Apple. Please note that if you need hands-on technical support for your iPhone, iPad, Mac, Apple TV, AirPods, you can get expert advice at the Genius Bar. In fact, a lot of users prefer chat assistance over emails and phone calls. You can arrange a chat with an Apple Expert who specializes in your exact question. Apple’s live chat offers faster response times, much faster than emails. One of them is live chat support. Live chat allows you to use instant / live (real-time) messaging to contact Apple’s support team via its website. If you need help, Apple provides support for your products in many ways.
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